Certificate in Tourism and Travel (Level 3)

New Zealand is one of the world’s most popular tourist spots - and tourism is one of our fastest growing industries. With a Certificate in Tourism and Travel you could join this exciting world - and start a new career.

Programme Summary

Certificate in Tourism and Travel (Level 3)

Qualification	Certificate in Tourism and Travel (Level 3)
	National Certificate in Tourism and Travel (Core skills) (Level 3)
	National Certificate in Travel (Level 3)
Level	3
Credits	123
Entry Criteria	Open
Duration	36 weeks
Start Dates	January, March, April , May, July, August, October *
Study Method	Fulltime Day
	Fresh-e Learning online evening - attend class two evenings per week Computer and Internet connection provided for the duration of the programme**

* Course dates may change
** Conditions apply

What You Will Learn

You will study a wide range of subjects that will give you the skills you will need for a new career.

Areas of study include:

Tourism and travel
Customer service
Administration
Accounting
Professional development

Don’t worry if you don’t know a thing about any of these areas at present – there is plenty of help for you during the programme.

Programme Content

Certificate in Tourism and Travel (Level 3)

Tourism and Travel	Administration
Ticketing
New Zealand as a tourist destination	Office equipment and procedures
Industry legislation	Business documentation skills
IATA world geography	Text processing
Reservations	Industry-related email and internet skills
Industry guest speakers	Spreadsheets - Excel
Advise / Sell Travel Insurance on point of sale
	Accounting
Customer Service	On point of sale industry related calculations
Receiving and greeting customers	Advise, process and sell foreign exchange
Managing customer complaints
Sales and promotion skills
Business communications skills	Professional development
	Preparing a Curriculum Vitae (CV)
	Job search techniques
	Interview and personal marketing skills

Career and Job Opportunities

With a Certificate in Tourism and Travel (Level 3) you can apply for a range of interesting jobs including:

Sales consultant
Cabin crew
Boat crew
Customer service representative

Where You Can Work

Job opportunities could be available in a wide range of workplaces including:

Tourism and travel agencies
Accommodation businesses
Leisure and recreation venues
New Zealand tourism and travel operations
Customer service-related industries
Tourism shops
Hotels, motels and other hospitality businesses

Support

You will have your own Course Director as soon as you enrol. Your Course Director will work closely with you and your tutors, and they will be available for regular meetings to discuss your progress or any problems you may encounter. Feel free to discuss any issues affecting your student life with them.

Click here for more information or to apply online

Or phone: 0800 425 624

You will hear from us soon!

JOIN OUR "FAMILY" AT BEST - IT CAN CHANGE YOUR LIFE